/* Help System styles - ICER Cristo el Redentor */

/* ── Emergency Portal Design Tokens ───────────────────────── */
:root {
    --emergency-red:    #c0392b;
    --emergency-orange: #e67e22;
    --emergency-amber:  #f39c12;
    --emergency-dark:   #1a0a05;
    --emergency-deep:   #12111a;
    --alert-gradient:   linear-gradient(135deg, #1a0a05 0%, #2d1010 50%, #1e1a2e 100%);
}

/* ── EMERGENCY HERO ─────────────────────────────────────────── */
.emergency-hero {
    width: 100%;
    margin-top: 80px;
    background: var(--alert-gradient);
    position: relative;
    overflow: hidden;
    padding: 64px 24px 56px;
}

/* Animated seismic wave lines */
.emergency-hero::before {
    content: '';
    position: absolute;
    top: 0; left: -50%;
    width: 200%; height: 100%;
    background: repeating-linear-gradient(
        90deg,
        transparent,
        transparent 60px,
        rgba(192, 57, 43, 0.06) 60px,
        rgba(192, 57, 43, 0.06) 61px
    );
    animation: seismicScroll 12s linear infinite;
    pointer-events: none;
}

@keyframes seismicScroll {
    from { transform: translateX(0); }
    to   { transform: translateX(60px); }
}

/* Pulsing glow orb */
.emergency-hero::after {
    content: '';
    position: absolute;
    width: 600px; height: 600px;
    border-radius: 50%;
    background: radial-gradient(circle, rgba(192, 57, 43, 0.18) 0%, transparent 70%);
    top: -150px; right: -150px;
    animation: emergencyPulse 4s ease-in-out infinite;
    pointer-events: none;
}

@keyframes emergencyPulse {
    0%, 100% { transform: scale(1);   opacity: 0.7; }
    50%       { transform: scale(1.1); opacity: 1; }
}

.hero-inner {
    position: relative;
    z-index: 2;
    max-width: 1200px;
    margin: 0 auto;
}

.alert-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    background: rgba(192, 57, 43, 0.25);
    border: 1px solid rgba(192, 57, 43, 0.5);
    color: #ff8a80;
    padding: 6px 16px;
    border-radius: 30px;
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 1px;
    text-transform: uppercase;
    margin-bottom: 24px;
}

.alert-dot {
    width: 8px; height: 8px;
    background: var(--emergency-red);
    border-radius: 50%;
    animation: emergencyPulse 1.2s ease-in-out infinite;
}

.hero-headline {
    font-size: clamp(1.8rem, 4vw, 3rem);
    font-weight: 800;
    color: #ffffff;
    line-height: 1.15;
    margin-bottom: 16px;
    letter-spacing: -0.5px;
}

.hero-headline span {
    background: linear-gradient(135deg, var(--emergency-amber), var(--emergency-orange));
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.hero-description {
    font-size: 1.05rem;
    color: rgba(255,255,255,0.7);
    max-width: 680px;
    line-height: 1.7;
    margin-bottom: 36px;
}

/* Emergency Stats Row */
.hero-stats {
    display: flex;
    gap: 20px;
    flex-wrap: wrap;
    margin-bottom: 40px;
}

.stat-chip {
    background: rgba(255,255,255,0.06);
    border: 1px solid rgba(255,255,255,0.12);
    border-radius: 12px;
    padding: 14px 22px;
    text-align: center;
    min-width: 130px;
    backdrop-filter: blur(8px);
}

.stat-chip .stat-num {
    font-size: 1.7rem;
    font-weight: 800;
    color: var(--emergency-amber);
    display: block;
    line-height: 1;
}

.stat-chip .stat-label {
    font-size: 0.72rem;
    color: rgba(255,255,255,0.5);
    margin-top: 4px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Hero CTA Buttons */
.hero-cta {
    display: flex;
    gap: 14px;
    flex-wrap: wrap;
}

.btn-hero-primary {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 14px 28px;
    background: linear-gradient(135deg, var(--emergency-red), var(--emergency-orange));
    color: white;
    border: none;
    border-radius: 12px;
    font-weight: 700;
    font-size: 1rem;
    cursor: pointer;
    text-decoration: none;
    transition: all 0.3s ease;
    box-shadow: 0 8px 24px rgba(192,57,43,0.35);
}

.btn-hero-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 30px rgba(192,57,43,0.5);
}

.btn-hero-secondary {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 14px 28px;
    background: rgba(255,255,255,0.08);
    color: white;
    border: 1px solid rgba(255,255,255,0.2);
    border-radius: 12px;
    font-weight: 600;
    font-size: 1rem;
    cursor: pointer;
    text-decoration: none;
    transition: all 0.3s ease;
    backdrop-filter: blur(8px);
}

.btn-hero-secondary:hover {
    background: rgba(255,255,255,0.14);
    transform: translateY(-2px);
}

/* ── PORTAL CONTAINER ────────────────────────────────────────── */
.portal-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 40px 24px 80px;
}

/* ── MAIN TAB SELECTOR ──────────────────────────────────────── */
.main-tab-selector {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
    margin-bottom: 32px;
}

@media (max-width: 640px) {
    .main-tab-selector { grid-template-columns: 1fr; }
}

.main-tab-btn {
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 22px 28px;
    background: rgba(255,255,255,0.9);
    border: 2px solid rgba(0,0,0,0.06);
    border-radius: 16px;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.4,0,0.2,1);
    text-align: left;
    font-family: 'Inter', 'Arial', sans-serif;
    box-shadow: 0 2px 8px rgba(0,0,0,0.05);
}

.main-tab-btn:hover {
    transform: translateY(-3px);
    box-shadow: 0 10px 28px rgba(0,0,0,0.1);
    border-color: var(--primary-color);
}

.main-tab-btn.active {
    background: var(--primary-color);
    border-color: var(--primary-color);
    color: white;
    box-shadow: 0 10px 30px rgba(30,60,114,0.3);
    transform: translateY(-3px);
}

.main-tab-btn.active[data-main="colaborar"] {
    background: linear-gradient(135deg, var(--emergency-red), var(--emergency-orange));
    border-color: var(--emergency-red);
    box-shadow: 0 10px 30px rgba(192,57,43,0.3);
}

.tab-icon-wrap {
    width: 52px; height: 52px;
    border-radius: 14px;
    display: flex; align-items: center; justify-content: center;
    font-size: 1.4rem;
    flex-shrink: 0;
    background: rgba(255,255,255,0.15);
    transition: background 0.3s;
}

.main-tab-btn:not(.active) .tab-icon-wrap {
    background: rgba(30,60,114,0.08);
}

.tab-text-wrap h3 {
    font-size: 1.05rem;
    font-weight: 700;
    margin-bottom: 3px;
    color: inherit;
}

.tab-text-wrap p {
    font-size: 0.78rem;
    opacity: 0.75;
    color: inherit;
    line-height: 1.3;
}

/* ── MAIN TAB CONTENT PANELS ────────────────────────────────── */
.main-tab-content { display: none; }
.main-tab-content.active { display: block; animation: fadeSlideUp 0.4s ease; }

@keyframes fadeSlideUp {
    from { opacity: 0; transform: translateY(14px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* ── SUB-TABS (pills) ───────────────────────────────────────── */
.sub-tabs-nav {
    display: flex;
    gap: 8px;
    background: rgba(0,0,0,0.04);
    padding: 6px;
    border-radius: 12px;
    margin-bottom: 28px;
    width: fit-content;
}

.sub-tab-btn {
    display: flex;
    align-items: center;
    gap: 7px;
    padding: 10px 20px;
    border: none;
    border-radius: 9px;
    background: transparent;
    font-family: 'Inter', 'Arial', sans-serif;
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--text-muted, #5c6b73);
    cursor: pointer;
    transition: all 0.25s ease;
    white-space: nowrap;
}

.sub-tab-btn.active {
    background: white;
    color: var(--primary-color);
    box-shadow: 0 2px 10px rgba(0,0,0,0.1);
}

.sub-tab-btn.active.spiritual { color: var(--prayer); }
.sub-tab-btn.active.volunteer { color: #16a085; }
.sub-tab-btn.active.donation  { color: var(--emergency-orange); }

/* ── SUB-TAB CONTENT PANELS ─────────────────────────────────── */
.sub-content { display: none; }
.sub-content.active { display: grid; gap: 30px; animation: fadeSlideUp 0.3s ease; }

.sub-content.with-aside {
    grid-template-columns: 3fr 2fr;
}

@media (max-width: 900px) {
    .sub-content.with-aside { grid-template-columns: 1fr; }
}

/* ── PAYMENT METHOD SELECTOR ─────────────────────────────────── */
.payment-methods {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
    gap: 12px;
    margin-bottom: 24px;
}

.payment-card {
    border: 2px solid rgba(0,0,0,0.08);
    border-radius: 12px;
    padding: 16px;
    cursor: pointer;
    transition: all 0.25s ease;
    text-align: center;
    background: white;
    position: relative;
}

.payment-card input[type="radio"] {
    position: absolute;
    opacity: 0;
    width: 0; height: 0;
}

.payment-card:hover {
    border-color: var(--primary-color);
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(0,0,0,0.08);
}

.payment-card.selected {
    border-color: var(--primary-color);
    background: rgba(30,60,114,0.04);
    box-shadow: 0 4px 16px rgba(30,60,114,0.15);
}

.payment-card.selected.physical {
    border-color: var(--emergency-orange);
    background: rgba(230,126,34,0.04);
}

.payment-icon {
    font-size: 1.6rem;
    margin-bottom: 8px;
    display: block;
}

.payment-card h4 { font-size: 0.82rem; font-weight: 700; color: #2b3a4a; margin-bottom: 3px; }
.payment-card p  { font-size: 0.72rem; color: #5c6b73; line-height: 1.3; }

/* ── CORRELATIVE DISPLAY CARD ───────────────────────────────── */
.correlative-reveal {
    display: none;
    background: linear-gradient(135deg, #1e3c72, #2a5298);
    border-radius: 16px;
    padding: 32px;
    color: white;
    text-align: center;
    animation: fadeSlideUp 0.5s ease;
    margin-top: 20px;
}

.correlative-reveal.show { display: block; }

.correlative-number {
    font-size: 2.2rem;
    font-weight: 900;
    letter-spacing: 3px;
    background: linear-gradient(135deg, #f5c518, #e67e22);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    font-family: 'Courier New', monospace;
    display: block;
    margin: 16px 0;
}

.correlative-instruction {
    font-size: 0.88rem;
    opacity: 0.8;
    line-height: 1.6;
    max-width: 480px;
    margin: 0 auto;
}

/* ── ASIDE INFO CARDS ────────────────────────────────────────── */
.info-aside {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.info-card {
    background: white;
    border-radius: 14px;
    padding: 22px;
    box-shadow: 0 2px 10px rgba(0,0,0,0.05);
    border: 1px solid rgba(0,0,0,0.04);
}

.info-card-title {
    font-size: 0.88rem;
    font-weight: 700;
    color: var(--primary-color);
    margin-bottom: 14px;
    display: flex;
    align-items: center;
    gap: 7px;
}

.acopio-item {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    padding: 10px 0;
    border-bottom: 1px solid rgba(0,0,0,0.05);
    font-size: 0.82rem;
    line-height: 1.4;
}

.acopio-item:last-child { border-bottom: none; }
.acopio-dot {
    width: 8px; height: 8px;
    border-radius: 50%;
    background: var(--success);
    margin-top: 5px;
    flex-shrink: 0;
}

/* ── VOLUNTEER AREA CARDS ────────────────────────────────────── */
.area-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 10px;
    margin-bottom: 20px;
}

@media (max-width: 640px) { .area-grid { grid-template-columns: repeat(2, 1fr); } }

.area-card {
    border: 2px solid rgba(0,0,0,0.08);
    border-radius: 10px;
    padding: 14px 10px;
    text-align: center;
    cursor: pointer;
    transition: all 0.25s ease;
    background: white;
    position: relative;
}

.area-card input[type="radio"] {
    position: absolute;
    opacity: 0;
    width: 0; height: 0;
}

.area-card:hover { border-color: #16a085; transform: translateY(-2px); }

.area-card.selected {
    border-color: #16a085;
    background: rgba(22,160,133,0.05);
    box-shadow: 0 4px 14px rgba(22,160,133,0.15);
}

.area-card .area-icon { font-size: 1.4rem; display: block; margin-bottom: 6px; }
.area-card span { font-size: 0.72rem; font-weight: 600; color: #2b3a4a; display: block; line-height: 1.3; }

/* ── FORM SUBMIT BUTTON VARIANTS ─────────────────────────────── */
.btn-submit-emergency {
    width: 100%;
    padding: 15px;
    background: linear-gradient(135deg, var(--emergency-red), var(--emergency-orange));
    color: white;
    border: none;
    border-radius: 12px;
    font-weight: 700;
    font-size: 1rem;
    cursor: pointer;
    transition: all 0.3s ease;
    font-family: inherit;
    margin-top: 8px;
}

.btn-submit-emergency:hover:not(:disabled) {
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(192,57,43,0.35);
}

.btn-submit-volunteer {
    background: linear-gradient(135deg, #16a085, #1abc9c);
    box-shadow: none;
}

.btn-submit-volunteer:hover:not(:disabled) {
    box-shadow: 0 8px 24px rgba(22,160,133,0.35);
}

.btn-submit-emergency:disabled, .btn-submit-volunteer:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none;
}


:root {
    --primary-color: #1e3c72;
    --primary-light: #2a5298;
    --accent-color: #00c6ff;
    --accent-hover: #0072ff;
    --bg-light: #f4f7f6;
    --card-bg: rgba(255, 255, 255, 0.9);
    --glass-bg: rgba(255, 255, 255, 0.75);
    --glass-border: rgba(255, 255, 255, 0.25);
    --text-main: #2b3a4a;
    --text-muted: #5c6b73;
    --success: #2ec4b6;
    --warning: #ff9f1c;
    --danger: #e71d36;
    --prayer: #9b5de5;
    --shadow: 0 8px 32px 0 rgba(31, 38, 135, 0.1);
    --radius-sm: 8px;
    --radius-md: 16px;
    --radius-lg: 24px;
    --transition: all 0.3s cubic-bezier(0.25, 0.8, 0.25, 1);
}

.help-container {
    max-width: 1200px;
    margin: 120px auto 60px;
    padding: 0 20px;
}

/* Page Header Banner */
.page-banner {
    background: linear-gradient(135deg, var(--primary-color), var(--primary-light));
    border-radius: var(--radius-md);
    padding: 40px;
    color: white;
    margin-bottom: 40px;
    text-align: center;
    box-shadow: var(--shadow);
    position: relative;
    overflow: hidden;
}

.page-banner::after {
    content: '';
    position: absolute;
    top: -50%;
    left: -50%;
    width: 200%;
    height: 200%;
    background: radial-gradient(circle, rgba(255,255,255,0.1) 0%, transparent 60%);
    pointer-events: none;
}

.page-banner h1 {
    font-size: 2.5rem;
    margin-bottom: 10px;
    font-weight: 700;
}

.page-banner p {
    font-size: 1.1rem;
    opacity: 0.9;
}

/* Split Layout */
.help-grid {
    display: grid;
    grid-template-columns: 7fr 5fr;
    gap: 30px;
}

@media (max-width: 992px) {
    .help-grid {
        grid-template-columns: 1fr;
    }
}

/* Unified Dynamic Form Glassmorphism */
.glass-card {
    background: var(--card-bg);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border: 1px solid var(--glass-border);
    border-radius: var(--radius-md);
    padding: 35px;
    box-shadow: var(--shadow);
    transition: var(--transition);
}

.glass-card:hover {
    box-shadow: 0 12px 40px 0 rgba(31, 38, 135, 0.15);
}

.section-title {
    font-size: 1.6rem;
    color: var(--primary-color);
    margin-bottom: 25px;
    border-bottom: 2px solid var(--glass-border);
    padding-bottom: 10px;
    font-weight: bold;
}

.form-group {
    margin-bottom: 20px;
}

.form-label {
    display: block;
    font-weight: 600;
    margin-bottom: 8px;
    color: var(--text-main);
    font-size: 0.95rem;
}

.form-control {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid rgba(0, 0, 0, 0.08);
    border-radius: var(--radius-sm);
    background-color: rgba(255, 255, 255, 0.8);
    font-family: inherit;
    font-size: 1rem;
    color: var(--text-main);
    transition: var(--transition);
}

.form-control:focus {
    outline: none;
    border-color: var(--accent-color);
    background-color: #fff;
    box-shadow: 0 0 0 4px rgba(0, 198, 255, 0.15);
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 15px;
}

@media (max-width: 576px) {
    .form-row {
        grid-template-columns: 1fr;
    }
}

/* Toggle Switch Styling */
.request-type-selector {
    display: flex;
    gap: 15px;
    margin-bottom: 30px;
}

.type-btn {
    flex: 1;
    padding: 14px;
    border: 2px solid rgba(0, 0, 0, 0.08);
    background: #fff;
    border-radius: var(--radius-sm);
    font-weight: 700;
    font-size: 1rem;
    cursor: pointer;
    transition: var(--transition);
    text-align: center;
}

.type-btn.active[data-type="material"] {
    background: linear-gradient(135deg, var(--primary-color), var(--primary-light));
    color: white;
    border-color: var(--primary-color);
}

.type-btn.active[data-type="spiritual"] {
    background: linear-gradient(135deg, var(--prayer), #b5179e);
    color: white;
    border-color: var(--prayer);
}

.type-btn:hover:not(.active) {
    background: rgba(0, 0, 0, 0.03);
    transform: translateY(-2px);
}

/* Conditional Fieldsets */
.conditional-section {
    display: none;
    animation: fadeIn 0.4s ease;
}

.conditional-section.active {
    display: block;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

/* Campaigns and Donation Sidebar */
.campaign-card {
    background: var(--card-bg);
    border-radius: var(--radius-md);
    padding: 25px;
    margin-bottom: 25px;
    border: 1px solid var(--glass-border);
    box-shadow: var(--shadow);
}

.urgency-badge {
    display: inline-block;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.75rem;
    font-weight: bold;
    text-transform: uppercase;
    margin-bottom: 10px;
}

.urgency-high {
    background-color: rgba(231, 29, 54, 0.1);
    color: var(--danger);
}

.urgency-med {
    background-color: rgba(255, 159, 28, 0.1);
    color: var(--warning);
}

.progress-bar {
    height: 8px;
    background: rgba(0,0,0,0.08);
    border-radius: 4px;
    overflow: hidden;
    margin: 15px 0 10px;
}

.progress-fill {
    height: 100%;
    background: linear-gradient(90deg, var(--accent-color), var(--accent-hover));
    border-radius: 4px;
    transition: width 0.8s ease-in-out;
}

.donation-details-box {
    background: rgba(30, 60, 114, 0.05);
    border-left: 4px solid var(--primary-color);
    padding: 15px;
    border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
    margin-top: 20px;
}

.btn-primary {
    display: inline-block;
    width: 100%;
    padding: 14px;
    background: linear-gradient(135deg, var(--primary-color), var(--primary-light));
    color: white;
    border: none;
    border-radius: var(--radius-sm);
    font-weight: bold;
    font-size: 1rem;
    cursor: pointer;
    transition: var(--transition);
    text-align: center;
    text-decoration: none;
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(30, 60, 114, 0.3);
}

.btn-prayer {
    background: linear-gradient(135deg, var(--prayer), #b5179e);
}

.btn-prayer:hover {
    box-shadow: 0 6px 20px rgba(155, 93, 229, 0.3);
}

/* Toast Message Notification */
.toast {
    position: fixed;
    bottom: 30px;
    right: -400px;
    background: #333;
    color: white;
    padding: 16px 25px;
    border-radius: var(--radius-sm);
    box-shadow: 0 10px 30px rgba(0,0,0,0.2);
    display: flex;
    align-items: center;
    gap: 12px;
    z-index: 2000;
    transition: right 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}

.toast.show {
    right: 30px;
}

.toast-success {
    border-left: 6px solid var(--success);
}

/* =========================================
   ADMIN DASHBOARD SPECIFIC STYLES
   ========================================= */

.admin-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 30px;
    flex-wrap: wrap;
    gap: 20px;
}

.role-selector {
    display: flex;
    align-items: center;
    gap: 10px;
    background: #fff;
    padding: 8px 15px;
    border-radius: 30px;
    box-shadow: 0 2px 10px rgba(0,0,0,0.05);
}

.role-selector select {
    border: none;
    font-weight: bold;
    color: var(--primary-color);
    font-size: 0.95rem;
    outline: none;
    cursor: pointer;
}

.role-badge {
    background-color: rgba(30, 60, 114, 0.1);
    color: var(--primary-color);
    padding: 5px 12px;
    border-radius: 20px;
    font-size: 0.8rem;
    font-weight: 700;
    text-transform: uppercase;
}

.filter-bar {
    background: #fff;
    border-radius: var(--radius-sm);
    padding: 20px;
    margin-bottom: 30px;
    box-shadow: 0 4px 15px rgba(0,0,0,0.03);
    display: flex;
    gap: 15px;
    flex-wrap: wrap;
}

.filter-group {
    flex: 1;
    min-width: 200px;
}

/* Admin Grid System */
.kanban-board {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 20px;
    margin-bottom: 50px;
}

@media (max-width: 1200px) {
    .kanban-board {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 768px) {
    .kanban-board {
        grid-template-columns: 1fr;
    }
}

.kanban-column {
    background: rgba(230, 235, 240, 0.6);
    border-radius: var(--radius-md);
    padding: 20px 15px;
    min-height: 500px;
    display: flex;
    flex-direction: column;
    gap: 15px;
    border: 1px solid rgba(0,0,0,0.03);
}

.column-header {
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--text-main);
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-bottom: 10px;
    border-bottom: 3px solid var(--primary-color);
    margin-bottom: 5px;
}

.column-count {
    background: rgba(0, 0, 0, 0.08);
    color: var(--text-main);
    border-radius: 50%;
    width: 24px;
    height: 24px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.8rem;
    font-weight: bold;
}

/* Kanban Cards styling */
.ticket-card {
    background: #fff;
    border-radius: var(--radius-sm);
    padding: 18px;
    box-shadow: 0 4px 8px rgba(0,0,0,0.04);
    border-left: 5px solid #bbb;
    transition: var(--transition);
    cursor: grab;
    position: relative;
    overflow: hidden;
}

.ticket-card:hover {
    transform: translateY(-4px);
    box-shadow: 0 8px 16px rgba(0,0,0,0.08);
}

.ticket-card.type-material {
    border-left-color: var(--accent-color);
}

.ticket-card.type-spiritual {
    border-left-color: var(--prayer);
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: 10px;
    font-size: 0.8rem;
    font-weight: bold;
    color: var(--text-muted);
}

.ticket-type-label {
    text-transform: uppercase;
}

.ticket-user {
    font-size: 1rem;
    font-weight: bold;
    color: var(--text-main);
    margin-bottom: 5px;
}

.ticket-location {
    font-size: 0.8rem;
    color: var(--text-muted);
    margin-bottom: 12px;
    display: flex;
    align-items: center;
    gap: 5px;
}

.ticket-desc {
    font-size: 0.9rem;
    color: var(--text-main);
    line-height: 1.4;
    margin-bottom: 15px;
}

.ticket-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-top: 12px;
    border-top: 1px solid rgba(0,0,0,0.05);
    font-size: 0.8rem;
}

.ticket-actions select {
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 0.75rem;
    border: 1px solid rgba(0,0,0,0.15);
    background: #fff;
    cursor: pointer;
}

/* Security Verification Overlay */
.security-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: linear-gradient(135deg, #1e3c72, #2a5298);
    display: flex;
    justify-content: center;
    align-items: center;
    z-index: 3000;
    transition: opacity 0.5s ease;
}

.security-box {
    background: #fff;
    border-radius: var(--radius-md);
    padding: 40px;
    max-width: 400px;
    width: 90%;
    text-align: center;
    box-shadow: 0 15px 35px rgba(0,0,0,0.3);
}

.security-box img {
    max-width: 120px;
    margin-bottom: 20px;
}

.security-box h3 {
    margin-bottom: 10px;
    color: var(--primary-color);
}

.security-box p {
    color: var(--text-muted);
    font-size: 0.9rem;
    margin-bottom: 25px;
}

/* Role restriction warnings */
.restriction-overlay {
    background: rgba(255,255,255,0.9);
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    z-index: 10;
    border-radius: var(--radius-sm);
    color: var(--text-muted);
    font-weight: bold;
    font-size: 0.9rem;
    text-align: center;
    padding: 10px;
    backdrop-filter: blur(4px);
}

.restriction-overlay i {
    font-size: 1.5rem;
    color: var(--danger);
    margin-bottom: 5px;
}